ORDERING Orders may be placed online via PayPal or via email. Once we receive your order a confirmation will be emailed to you. PAYMENT If you place your order via this web site, you may use your credit card via PayPal. If you would like to pay with a check, please email us your order and a phone number and we will contact you with further instructions. SALES TAX Sales tax will be charged to all shipments made to a Virginia address. SHIPPING All US shipments are made via USPS Priority Mail. Express delivery is available at checkout for an additional fee. You will receive a confirmation email once your order has been shipped. Order Total: Shipping & Handling: $0-49.99 $6.75 $50.00-99.99 $8.75 $100.00-149.99 $10.75 $150.00-200.00 $14.75 $200+ $16.75 INTERNATIONAL SHIPPING We ask that you contact us first at info@laboutiquedeprovence.com to confirm that we can ship to your location and to confirm shipping costs. BACK ORDERS We work hard to make sure that we have a full inventory of products. If for some reason an item that you order is not in stock, we will contact you via email or phone to request instructions. RETURNS & EXCHANGES Should you receive an item that does not meet your satisfaction, we will be happy to offer you a credit, refund or replacement as long as we receive notification from you within 10 days of receipt. GIFT PURCHASES We are happy to include a free gift card with your order. Please choose this option and note your personal message at check out. A sales receipt with pricing information will not be included in gift orders. CONTACT INFORMATION We welcome and appreciate your comments. Please feel free to contact us at any time via email at info@laboutiquedeprovence.com or via phone at 703-472-5603 PRIVACY POLICY This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information, but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please refer to the Yahoo! Privacy Policy for more information. SECURITY Please be assured that your purchase transaction, including credit card number, is transmitted securely. Our site is hosted by Yahoo! Store on secure servers, and utilizes Secure Socket Layer (SSL) encryption. Yahoo! maintains reasonable physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.